A few weeks ago, Michael, David and I, along with some other Business Solutions staff, took part in a BCS training course for Business Process Modelling. A trainer hired by BCS came to the university to deliver a 3 day course to teach us how to develop different kinds of Business Process Models.
The trainer taught us a couple of different ways to model business processes, these included Swim lane diagrams and process maps. The diagrams we have created prior to the training session did not differ too much from the swim lanes diagram that we were taught. We havce decided that we will not alter any of the diagrams that we have already made but any future visio diagram that we create will follow the guidelines taught.
The course ended with an exam that would provide us with some certification from BCS stating that we have passed the course. Michael and I both passed the the exam.
RKE